Frequently Asked Questions (FAQ)

 

1. What should I do if my order is damaged or incorrect?

We strive for perfection, but if something goes wrong, don’t worry! If your order is damaged or incorrect, please reach out to us within 7 days of receiving your package. We'll ask for a photo of the issue and quickly arrange for a refund or replacement.

2. How do I get in touch with customer support?

Our friendly customer support team is here to help! You can reach us by filling out the contact form on our website. We typically respond within 48 hours.

3. Is my payment information secure?

Yes, your security is our priority. We use trusted payment gateways like PayPal, Google Pay, and major credit cards to process payments securely.